Equally important – the job of identifying other peoples’ life assurances, investments, bank accounts, financial records, club memberships and other important documents and information is extremely difficult after that person has passed away and can take weeks of painstaking research. The DWB service allows you to provide some simple pointers, directing your loved ones to vital information quickly and efficiently.
Furthermore, we use servers hosted in the UK with the latest 256-bit SSL encryption and ConfigServer firewall and intrusion detection software. We regularly backup your data to Amazon’s data centre in Ireland. These measures are designed to ensure personal information is kept secure and only accessible to the individuals specified.
Our design enables you to complete the questions quickly and easily, and conveniently, in a number of visits to the website if you prefer (updates are saved after each visit). It may ask questions you hadn’t previously thought of or require you to research some options and then return to our website at a later date to complete your Wishes Profile.
The nominee(s) is the person you trust to consider and where possible carry out the preferences you have outlined in your Wishes Profile, also help find financial and important information and pass on your messages to the people you indicated. They are not under a legal obligation, but choose wisely as you would hope they make every effort to fulfil your final wishes.
We recommend you contact our parent company Wray Associates who can assist with Wills & Estate Planning.
I plan to live for decades more, the nominee may forget the password or what he/she is meant to do. How do we address that?
If they learn of your passing and can’t find their password, they can change it using the “Forgotten Password” link. If you have opted for a solicitor to hold a second password then when the nominee attempts to log in to your Profile they will be provided with the contact details of that solicitor so that they can request the password held securely by them.
Obviously if your nominee changes their email address, you would be required to update your Profile with their new email address – something you should ask them to keep you are aware of and something we will remind them of in the anniversary notifications we send.
What if my nominee passes away before me or we lose contact…or they simply decide they no longer wish to be my nominee?
nominees can chose to remove themselves via their own access – you will be notified if this happens of course.
However, your family solicitor can act as your nominee. If you have selected the same solicitor to also be a guardian of your ‘second’ password, you will have effectively given them immediate access to your Wishes Profile – that of course remains your choice. Alternatively, your family solicitor could be your nominee and a second nominee can hold an additional password as described on our website.
Although, this is how you’ll be remembered and the passage of time may change how you might have viewed a relationship. We would encourage you to think about the positive and gracious, rather than the acidic or revengeful. Use the messaging section for good – you’ll feel better for it.
When establishing their Wishes Profile, the member would have chosen to either simply make the information immediately available to you with the password you are given, or added a third-party (one other nominee or a family solicitor) for added confidentiality or simply to restrict access until they had passed away. In this situation, you would need the other password held by the other nominee or the solicitor to unlock access.
If the Member chose to use a second nominee, you would have been advised of that and given their contact details. You simply need to contact that nominee to agree access and how you proceed with fulfilling their end-of-life preferences. With both passwords, we will unlock the relevant Wishes Profile.
If the member opted to use a family solicitor, you will need to contact them to obtain the password they hold. They will typically release the password upon confirmation of the Member’s passing (often a death certificate). You will then be able to access the relevant Wishes Profile with that password and the one you were already holding.
What should I do if I know I’m a nominee for someone who has just died - and I've mislaid the password?
When sadly, but inevitably, you are contacted by your client‘s chosen nominee(s) and they evidence the death of your client (typically a copy of the death certificate) you simply provide them with the password you hold, so they can (combined with their own password) access your client’s Wishes Profile on the DontWearBlack.com website.
So do I have to hold many passwords for multiple clients? - that could get complicated or burdensome!
What are my professional obligations if the nominee fails to act on the preferences contained in their DWB Wishes Profile?
Typically the Will and the DWB service focus on different things and should complement each other.
We would actually recommend you direct every client you draw a Will up for to establish a DWB account to capture those evolving choices, important information and beyond-death messages.
Does my client really need this service? I can capture all their preferences in the Will or on file at our offices.
Typically the Will and the DWB service focus on different things and should complement each other. We would actually recommend that every client you draft a Will for, advise on estate and inheritance planning or help through general probate matters also establish a DWB account to capture those evolving choices, important information and beyond-death messages.